Privacy Policy

Information We Collect

At duvonarae, we collect information that helps us provide better stock market education services. This includes details you share when creating an account, participating in our learning programs, or contacting our support team.

Personal Information

• Name, email address, and phone number when you register
• Payment information for course enrollment
• Learning progress and quiz results
• Communication preferences and feedback
• Technical data like IP address and browser type

How We Use Your Information

Your information helps us deliver personalized education experiences and improve our services. We use data to track your learning progress, send relevant course updates, and provide customer support when needed.

Data Sharing and Third Parties

We work with trusted partners to deliver our services, but we're careful about who gets access to your information. Payment processors handle financial transactions, email services manage communications, and analytics tools help us understand website usage.

Service Providers

• Payment processors for secure transaction handling
• Email platforms for course notifications and updates
• Cloud storage providers for secure data hosting
• Analytics services for website performance monitoring

These partners can only use your data for specific purposes we've authorized. They cannot sell or share your information with others.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. You can request access to what we've collected, ask for corrections, or have your data deleted in certain circumstances.

What You Can Do

• Access your personal information we hold
• Request corrections to inaccurate data
• Delete your account and associated data
• Opt out of marketing communications
• Download your learning progress data
• Lodge complaints about our privacy practices

Data Security and Protection

We take security seriously because your trust matters. Our systems use encryption for data transmission, secure servers for storage, and regular security audits to identify potential vulnerabilities.

Security Measures

• SSL encryption for all website communications
• Regular security audits and vulnerability testing
• Access controls limiting who can view your data
• Secure backup systems for data protection
• Employee training on privacy and security practices

While we implement strong security measures, no system is completely foolproof. We'll notify you promptly if we discover any unauthorized access to your information.

Data Retention

We keep your information only as long as necessary for providing services or meeting legal requirements. Active student accounts remain accessible while you're enrolled in courses or until you request deletion.

Cookies and Tracking

Our website uses cookies to remember your preferences, keep you logged in, and understand how you use our platform. Most cookies are essential for basic functionality, while others help us improve your experience.

Cookie Categories

• Essential cookies for login and course access
• Performance cookies for website optimization
• Functional cookies for personalized features
• Analytics cookies for usage insights

You can control cookie settings through your browser, though disabling essential cookies may affect website functionality.

Changes to This Policy

We update this privacy policy occasionally to reflect service changes or legal requirements. When we make significant changes, we'll notify you via email and post the updated version on our website.

The date at the top shows when this policy was last revised. We encourage reviewing it periodically to stay informed about how we protect your information.